Improve your business emails by practicing writing emails with the prompts on this page. First, read the example email for each prompt. Next, write your reply. Finally, show your email to a teacher to get feedback. If you are a MyOvient Member, you can write your email below in the comment section!

WRITING PROMPTS FOR BANKERS

Prompt #1: Loan Request

I would like to know if it is possible to get a loan for a used car that I'd like to buy. The car is being sold for $13,000, and I'm interested in getting a $10,000 loan. I'm buying the car from a private party, not a dealer. Please advise.

Thank you,
Ben Cross

How would you respond?

Prompt #2: Checks Not Received

I ordered checks three weeks ago, but have not received them yet. Have you sent the checks? If you have not sent them yet, is there a way I can pick them up at a local branch so that I can get them immediately?

Thank you,
Veronica Glass

How would you respond?

WRITING PROMPTS FOR CUSTOMERS SERVICE REPS

Prompt #1: Membership Request

I am interested in joining your the University health club, but I do not attend or work at the university. Is there still a way for me to join?

Thanks,
Betty

How would you respond?

Prompt #2: Payment Discrepancy

Your last invoice to me, I was billed for 30 hours of conference room use in the office park. I believe this number is incorrect. According to my records, I used only 25 hours. Could you please send me your list of the hours that I used so that I can check it against my records?

Kind regards,
Jon

How would you respond?