Negotiation Language – #20054

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Negotiation Language – #20054

This lesson deals with negotiation language and structure, a structure that generally follows this order: question, suggestion, counter suggestion, agreement, and confirmation. Example negotiation phrases and questions are given for each of the steps; these provide you with wording that you can incorporate in your own negotiations. Consult the “Additional Vocabulary” section at the end of the lesson for suggested phrases to use when an agreement can’t be reached, or when you wish to defuse negativity.

english pronunciation practiceNEGOTIATION STRUCTURE

Negotiations Often Follow This Common Structure

QUESTION → SUGGESTION → COUNTER SUGGESTION → AGREEMENT → CONFIRMATION

english pronunciation practiceQUESTIONS

Asking questions helps you find a starting point for negotiations.

  • What is the situation on…?
  • What sort of… are you looking for?
  • How important is…?
  • What were you thinking of in terms of …?
  • What did you have in mind regarding…?
  • What are we looking at in the way of…?
english pronunciation practiceSUGGESTIONS

Offer your suggestion to let the other side know where you stand.
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english pronunciation practiceCOUNTER SUGGESTIONS

Offer a counter suggestion if you don’t like what the other side offered. Don’t refuse their offer directly–show them that you are interested but you have an alternative offer.
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english pronunciation practiceAGREEMENT

Offer a counter suggestion if you don’t like what the other side offered. Don’t refuse their offer directly–show them that you are interested but you have an alternative offer.
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english pronunciation practiceCONFIRMATION

Offer a counter suggestion if you don’t like what the other side offered. Don’t refuse their offer directly–show them that you are interested but you have an alternative offer.
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english pronunciation practiceADDITIONAL VOCABULARY

If the people you are negotiating with do not agree to anything, you might want to move on to another topic for the time being.
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More Practice
Once you have practiced this page, you may also want to try these related pages:
Business Phrases – Starters, Replies, Enders
Winning Vocabulary Quiz

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3 Comments

  1. Blythe
    Posted May 22, 2013 at 11:24 am | Permalink

    Before you negotiate anything, you should always know your “walk-away” price or your “bottom line.” What’s the most you’ll pay? What’s the least you’ll take?

    Also, make some small talk before your discussion so you can get to know the person. If you gather additional information about why they are selling or buying, you might find out how you can both win!

  2. ricardo
    Posted June 29, 2013 at 9:53 pm | Permalink

    Excellennnnnnnt

    • Blythe
      Posted August 26, 2013 at 9:00 pm | Permalink

      Thanks for your comment, Ricardo! I glad you’re enjoying the site. 🙂

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